With over 45 years in operation, The Madison Industrial Group (MIG) employes a world class-class team of electrical and automation engineers servicing a diverse set of industries across Canada. We reduce downtown and increase productivity and efficiency in our clients operations.

 Position Summary

The Alberta-based Key Account Manager (KAM) is responsible for leading strategic growth and account development for a defined set of Tier-1 customers in Alberta. The role focuses on increasing share of wallet, coordinating cross-business-unit pursuits, and strengthening Madison Industrial Group’s (MIG) position as a trusted, long-term partner to its most important customers while raising the profile of the group in the province’s key industrial sectors.

Reporting directly to the VP, Sales & Business Development, the KAM serves as the senior commercial lead for assigned key accounts and acts as the primary point of coordination across MIG business units. The role emphasizes disciplined execution, long-cycle opportunity shaping, and senior-level customer engagement rather than transactional sales activity.

This position plays a critical role in executing MIG’s Corporate Key Account Management initiative and improving forward visibility into pipeline and order intake.

Key Responsibilities

Strategic Account Leadership

• Own and execute multi-year growth plans for assigned key accounts in Alberta
• Identify and advance opportunities for capital projects, modernization initiatives, and integrated solution offerings
• Map customer organizations, including site-level, regional, and corporate decision-makers
• Drive disciplined account planning aligned with MIG’s broader commercial strategy

Executive Relationship Management

• Act as the senior commercial point of contact for assigned key accounts
• Lead executive-level engagement, strategic reviews, and long-term planning discussions
• Build strong relationships across procurement, engineering, operations, and leadership teams
• Position MIG as a trusted partner capable of supporting complex, long-term needs

Cross-Business-Unit Collaboration & Growth Enablement

• Champion MIG’s full portfolio of capabilities across assigned accounts
• Coordinate collaboration between MIG business units to develop integrated customer solutions
• Support internal alignment on priorities, resourcing, and pursuit strategies
• Elevate cross-BU opportunities that would otherwise remain siloed

Complex Deal & Capital Project Engagement

• Lead or co-lead strategic pursuits involving multi-BU scope, capital projects, or long-cycle opportunities
• Partner with proposal, engineering, and operational teams to shape value propositions and commercial strategies
• Identify commercial, technical, and execution risks early in the pursuit cycle
• Support disciplined go / no-go decision-making on complex opportunities

Reporting & Pipeline Management

• Maintain accurate and current CRM records, including account plans, opportunity tracking, and forecasts
• Contribute to quarterly reporting and strategic reviews with the VP, Sales & Business Development
• Provide forward-looking visibility into pipeline and expected order intake
• Share insights on competitive activity, market dynamics, and customer trends in Alberta

Qualifications

• Bachelor’s degree in Business, Engineering, or a related field
• 10+ years of progressive experience in industrial B2B sales or key account management
• Strong familiarity with Alberta’s industrial landscape, including oil & gas, mining, forestry, manufacturing, and EPC environments
• Demonstrated success leading complex, long-cycle sales or capital project pursuits
• Experience working within multi-business-unit or matrixed organizations
• Exposure to industrial automation, electrical systems, motor control, VFDs, or related technologies (MV Solution experience an asset)
• Strong commercial judgment and executive-level communication skills
• High degree of professionalism, initiative, and strategic thinking
• Based in Calgary with the ability to travel regionally as required (approximately 25%)

Key Competencies

• Strategic Account Planning: Ability to develop and execute structured, multi-year growth strategies for complex, high-value customers
• Cross-Functional Collaboration: Proven ability to align internal stakeholders across business units, technical teams, and leadership
• Executive Relationship Management: Comfortable engaging senior customer stakeholders and navigating multi-layered organizations
• Commercial Discipline: Strong focus on opportunity qualification, forecasting accuracy, and execution follow-through

Madison is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.